Conflicts in the workplace are inevitable. Most of us spend at least 8 hours a day at work dealing with responsibility of job, co workers, bosses, customers. Even if we have the same basic goals, differences in perspective, background, values, status, power, and communication styles can lead to conflict. As a result, business suffered.
Organizations that recognize necessity of strategically managing internal conflict will help quality of life and productivity of their employees. Our training provides practical tools for managers and employees to use to resolve conflicts between their subordinators and between themselves. Proactive strategy to frame conflict as both gain opportunities instead of win-lose or lose-lose contests.
Managers
as mediator (8 hours)
To train management
and key staff to have specific mediation skills and
managerial tools for successfully preventing, managing,
and resolving workplace conflicts. Managers will learn
different kinds of workplace conflict, calculating the
cost of conflict, detecting conflict before they strike,
and practice to be managerial mediator.
The self
as mediator (8 hours)
To
train employees self- mediation skill for resolving
conflict between themselves and their co-workers. Your
employees will learn to analyze conflict, different
methods of resolving conflict and practice to be a
self as mediator .
Conflicts in the workplace are inevitable. Most of us spend at least 8 hours a day at work dealing with responsibility of job, co workers, bosses, customers. Even if we have the same basic goals, differences in perspective, background, values, status, power, and communication styles can lead to conflict. As a result, business suffered. 
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